Bonus 50 trips
16,00 € (VAT included)
Valid: Only on the Lorca bus network
Price applied to current rate
Sales and refill locations: On board vehicles, in Customer Service Offices and online recharging
- Satisfaction guaranteed
- Hassle-free refunds
- Secure payments
- Recharge 50 trips in the title.
- Up to a maximum of 60 trips are allowed available on the title.
- Title loaded on card anonymous.
- Multiperson title. It allows several people to use public transport using the same card.
See Additional Information to know how the on-line recharge of the title works.
Additional Information
To recharge online you must know that your TRANSPORT CARD:
- Must be on perfect conditions of use and being verified and authorized in the System.
- It must have been done at least one loading operation at a physical Point of Sale and therefore, the card must be already activated.
- If you card is personalized, the System only allows the online recharge of the same title contained in the card.
- If the current title is timed out, it will be recharged to leave a new title pending initialization.
- If the current title is asset, the new title will be marked as extended, so that when the current title ends the new one is initialized (**).
- in case that the title is active and extended, online recharge will only be effective when the pending extension is applied, so the operation will remain on a waiting list until the recharge can be applied. (*)
- If you card is anonymous, any of the three current anonymous titles may be uploaded Bonus 10 trips, Bonus 30 trips and Bonus 50 trips regardless of the current title contained on the card (as long as it is one of these three titles).
- If he current title matches reloaded title:
- The travel balance will be added to the current one, as long as it does not exceed the maximum number of trips allowed (20 trips for the Bonus 10, 40 trips for the Bonus 30 and 60 trips for the Bonus 50).
- The sum of current trips plus recharged trips will be applied when they do not exceed the maximum number of trips allowed (for example when the valid title has 10 or less trips for a Bonus 10) so the operation will remain on the waiting list until the recharge can be applied (*)
- In case of not match the current title the recharge will only be applied when the trips of the current title are sold out Therefore, the operation will remain on the waiting list until the recharge can be applied. (*)
- If he current title matches reloaded title:
- (*) Make sure that when making the purchase, the number of trips, considering those you still have on the card, does not exceed the maximum balance or, if personalized, the title is already expanded.
If this happens, the recharge will not be done instantly and with each validation you do, it will be checked if it is possible to make the online recharge effective.
Nevertheless, de sobrepasar un límite de 10 días y no haber aplicado la recarga on-line la operación se anulará y se reembolsará el pago de forma automática. - (**) The titles CDL Courses and Unemployed they do not allow expansion, so they cannot be loaded until the title is expired or exhausted.
- Check the terms and conditions of sale before proceeding with the purchase as you must check the box: “I have read and agree to the terms and Conditions from the web” when completing the payment.
- It is convenient that you recharge the card before your trips run out, so if there is any incident in the download, you can travel. Later you can go to Customer Service Office (hereinafter OAC) to solve the problem.
To make the payment you must know that the BANK CARD:
- It can be from credit or of debit.
- Remember that you must provide the credit or debit card details and their corresponding security codes.
- Once the transaction is completed, confirmation that it has been completed correctly will appear on the screen and you will also receive an email, at the address you indicated, with the justification for the purchase.
Remember that to download the purchased trips to the card when you get on the bus:
- As soon as you receive the payment, you will be notified with an email when to board the bus to make the recharge effective.
- If you do not receive the email, at least 60 minutes must have passed since you made the purchase. It is the time necessary to ensure that the buses have received your recharge and that when you pass the card at the desk it will be recharged.
- Leave the card on the desk for a few seconds to ensure that the recharge is done correctly.
- Remember that The desk display will only show the remaining travel balance or the expiration date resulting from the validation of the title., so you will be able to guess based on that information whether or not the online recharge has been applied (and you can always ask the driver for a inquiry ticket to see what the title has loaded).
- If you have any incident you must go to the OAC. Its convenient that save and present the purchase receipt.
Q & A
We appreciate your inquiry about the travel bonuses associated with your card and we want to inform you clearly about the recharge process and the applicable rates.
Currently, the 10, 30 and 50 trip travel vouchers do not have a set expiration date, allowing you to use them at any time. However, it is true that, in the event that there is a change in the rates of travel tickets, the new recharge will be subject to the updated rate.
To ensure your satisfaction and provide you with a smooth transition period, there will be an extended waiting period before any rate changes are applied to new top-ups. During this period, you will be able to use your existing vouchers at the previous rate without worrying about price updates.
We have not currently applied any rate changes, nor are they expected to be immediate, but we will always inform you of any changes on the Website.
If you have any additional questions or need more details, please do not hesitate to contact us. We are here to help you with everything you need.
Hello,
You had a 30 trip voucher with only 1 trip.
You have recharged a Voucher for 50 trips.
When you change the title, the trips are not added, but until you use up the 30 Bonus, the 50 trip Bonus will not be effective.
Now we have seen that he has consumed the only trip he had left, so far everything is perfect.
When you validate the bus again, the system will verify that you have already used up the ticket and will automatically recharge the new ticket.
Remember: When you change the title you must wait until it is exhausted. When it is the same title, the trips will be added as long as the maximum number of trips allowed is not reached.
You can pass by the bus without problems to make your recharge effective.
Sincerely,
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brilliant
Fast and without problems.
Recharging worked well. The only thing I miss is being able to check online the number of trips left on the card before recharging and then also being able to report the total number of trips on the card once the recharge has been completed, accounting for the ones that were the most. the new recharge.
We appreciate your comment and appreciate you sharing your experience with us. We are pleased to know that the recharge was successful and we value your suggestions to improve our services.
It is important to note that the onboard information system on buses is not completely online, which may affect the accuracy of real-time information. We are aware of this limitation and are working to provide a solution that ensures the accuracy of information about available trips.
At the moment, the best solution to deal with this issue is to ask the driver for a card consultation ticket showing the balance you have and the latest transactions. This way you can ensure the travel and timing of the title in real time.
We are committed to providing you with the best experience possible and we hope to continue to have your trust.
Thank you